Payment details are sent on your confirmation email/letter. We normally ask for an instalment 8 – 10 weeks before the trip then the balance in Cairo. This date is stated on your deposit confirmation letter. Only the deposit can be paid via PayPal, any balances should be by bank transfer. Details will be sent on your confirmation letter. Terms and conditions for Camp Negum differ please click here.
If you need to cancel your booking the following terms apply:
1) Up to 4 weeks from the date of your deposit confirmation letter/email – your deposit will be refunded in full. After this the deposit is non refundable. If you are a late booking see terms below.
2) Up to 12 weeks before the date of your trip – your deposit will not be refunded. Any balance already paid in advance will be refunded.
3) Between 12 weeks to 14 days before the date of your trip – 50% of monies paid above the deposit amount will be refunded.
4) Up to 14 days before the date of your trip – you will not receive a refund.
CANCELLATION OF LATE BOOKINGS
If you book within 12 weeks of the departure date of your trip and you need to cancel your booking, points 3) and 4) of the cancellation clause above apply.
CANCELLATION OF HOLIDAY
In the unlikely event that we may have to cancel your holiday, we will let you know at least two months beforehand and refund all monies. Some of the trips have to have a minimum number of participants.
In the event of civil unrest, if the Foreign Office recommend ‘Essential Travel Only’, full refunds will be given. Farida Adventures are not responsible for flights.
If you are affected by a condition, medical or otherwise that may affect your or other clients’ participation in the holiday, it is your responsibility to advise us of this at the time of booking. We cannot accept responsibility for your condition but we do need to be aware of it. It is your responsibility to make sure you are fit and well enough to participate in the holiday. Please consult your medical practitioner if necessary before you book. It is your responsibility to ensure you have taken out insurance for any condition, medical or otherwise.
PERSONAL FITNESS – Cairo is a city with lots of stairs, high pavements etc. There is some walking involved in these trips and the terrain is not always smooth. Please consider this before booking.
ALSO – some shows have strobe lighting and we do not know in advance.
As prices for holidays are set many months in advance, on rare occasions we may have to impose a surcharge, if this happens we will let you know at least 28 days prior to the departure date. If the surcharge is more than 10% you will be entitled to cancel with a full refund, however you must let us know within 14 days of the date of our surcharge invoice. We must stress that surcharges very rarely happen. Since Farida Adventures was formed eighteen years ago, this has only happened once.
PASSPORT, VISAS and INSURANCE
It is your responsibility to ensure you have a valid passport, and visa if required. It is also your responsibility to have insurance, the post office do a good deal, but it is worth shopping around. We suggest you take out insurance for your trip, including your flights. Please ensure you take out insurance before you book your flights otherwise they may not be covered.
Suggested flight times are included or will be sent to you, though you are at liberty to shop around for a cheap deal. We recommend you wait until we confirm the dates as on rare occasions there may not be enough participants to run the trip. This is a rare occurrence and has only happened once in eighteen years.
If you have a complaint or problem about any part of the holiday, please tell us at the time, it is only if we know about a problem that we can try to put it right.